With 4 complete sets, will the Dice be randomized or in a specific order?
This has not been decided yet… we’ll be polling the campaign to find what the preference would be!
Last updated: April 04, 2022 08:29
If I order the two classic edge calendars, will I receive doubles?
Currently we only have 3 classic edge sets of each theme. Each classic calendar includes one of the sets from the other theme, so as it stands yes. We may revisit this to give the option of an existing Dicebound set instead.
Last updated: April 04, 2022 08:29
Why are international orders done through Dicebound.com?
With the recent delays in international shipping, shipping price variation, and the ongoing unknown of Covid we wanted a bit more control on how we charged and planned international orders.
If we pursue any stretch goals they will be included with the website preorder. We will also loop international backers in on any news regarding the calendars!
Last updated: April 04, 2022 10:37
Will there be any stretch goals for this campaign?
Our main goal with these calendars is TIMING! We’ve laid out a plan to get these into our backers hands in time for the holidays. With this in mind we wanted to keep processing and shipping as simple as possible.
That being said, we love goodies as much as the next person. We’ll keep an eye on funding and make some decisions as the campaign progresses.
Last updated: April 04, 2022 08:50
What is BackerKit?
BackerKit is a service that crowdfunded project creators use to keep track of hundreds to tens of thousands of backers—from shipping details, pledge levels, preferences and quantities, whether they have paid or had their card declined, special notes, and everything in between!
The BackerKit software and support team is independent from the campaign’s project team—BackerKit does not handle the actual reward shipping. For more information about the preparation or delivery status of your rewards, please check the project's updates page.
How does BackerKit work?
After the campaign ends, the project creator will send you an email with a unique link to your survey. You can check out a walkthrough of the process here.
I never received my invitation. How do I complete the survey?
The most common reasons for not receiving a survey email is that you may be checking an email inbox different from the email address you used to sign up with Kickstarter, Indiegogo or Tilt Pro account, or it may be caught in your spam filter.
Confirm that the email address you are searching matches the email address tied to your Kickstarter, Indiegogo, or Tilt Pro account. If that doesn’t work, then try checking your spam, junk or promotions folders. You can also search for "backerkit” in your inbox.
To resend the survey to yourself, visit the project page and input the email address associated with your Kickstarter, Indiegogo or Tilt Pro account.
How do I update my shipping address?
BackerKit allows you to update your shipping address until the shipping addresses are locked by the project creator. To update your address, go back to your BackerKit survey by inputting your email here.
When will my order be shipped, charged or locked?
That is handled directly by the project creator. BackerKit functions independently of the project itself, so we do not have control of their physical shipping timeline. If you want to check on the project’s status, we recommend reading over the project's updates page.
I completed the survey, but haven't received my rewards yet. When will they arrive?
As BackerKit does not actually handle any rewards or shipping, the best way to stay updated on the shipping timeline would be to check out the project's updates page.